Welcome to Micro-surface Finishing

Return Policy

Micro-Surface will inspect any product that does not meet the customer’s approval. If deemed faulty, by Micro-Surface, we will replace the defective product or if preferred, refund the customer the price of the product.

Micro-Surface does not accept returns after thirty days of the original purchase.

Unacceptable return products include:

1.Used products

2.Dirty (contaminated) products

3.Wrinkled products

4.Custom made products

Please include your full contact information and reason why the product is being returned with the package. If the problem is due to our mistake, we will refund your shipping charges. Otherwise, shipping costs are not refundable and a fifteen percent restock fee will be charged.

If returning product via mail, please use the following address:

MICRO-SURFACE
ATTN: SALES DEPT - RETURNS
PO BOX 70
WILTON IA 52778 USA

If returning product via UPS, please use the following address:

MICRO-SURFACE
ATTN: SALES DEPT - RETURNS
1217 W 3RD ST
WILTON IA 52778 USA

*For best results when using our products, we suggest reading over all of the technical information we have for you on this website, in each product's Tool Box and in product instructions and literature you receive. We cannot accept returns for products that have been used with solvents or alcohol base materials, for products that have been used on anything sharp, for products where excessive pressure has been applied or for products that have been used with unrecommended tools. If you have any questions, please contact our customer service department.